Palace Downtown
Mitä vieraat sanovat
The property location was beautiful and right near the Burj and Dubai mall. Also the grounds were beautiful and the staff were wonderful. Osama and James at the front desk were so kind and helpful to us as we extended our stay two days because we loved the location so much. The breakfast every morning was also amazing. They had a fantastic buffet and so many hot straight to table options. The observation deck was also so lovely to watch the fountain shows away from all the crowds.
Archana
helmikuu 2025
Beautiful hotel smells wonderful and immaculately clean. Service by all staff amazing especially Yousef who made our stay very memorable thankyou 🙏 Fountain room is a must views are unbelievable 😍 Pool is beautiful and again views amazing beautiful cabanas surrounded area and towels and ice water laid out by wonderful staff. Breakfast was great choice and staff were very attentive and efficient. Ideal location a calm in the middle of the craziness of the heart of the city.
Elizabeth
toukokuu 2024
We specifically booked a room with a view of the fountains. Discovered a few days before we went that the fountains were having a makeover. Booking.com should have known that, and hotel should have told us prior to us arriving. We had booked months before. Not only that, but didn't get the room that we HAD booked. Ground floor and looking at the fence! Fountain view was around the corner and we should have been up a level. Paid way too much!
Linda
elokuu 2025
Perfect location. Low rise building on the downtown lake.
Vaughan
tammikuu 2025
The staff was excellent and helpful. The food was excellent except for the Thai restaurant. The location couldn't be better. Very convinient to everything. The pool side lounge and Al Bayt food and service was excellent. Front desk was very helpful. The location was very convinient to the mall and Burj Khalifa. Walking distance. The property grounds are well maintained and beautiful.
Shilpi
helmikuu 2024
stunning arabic design, modern and homely
Behzad
kesäkuu 2023
Dinner at Thiptara by the fountain was unforgettable. All staff were sensational, welcoming and happy to assist. Breakfast was abundant in choices.
Christy
kesäkuu 2024
The location is perfect, for relaxing and enjoy the night near the mall with amazing restaurants,
Michael
helmikuu 2024
The cleanliness, the location is pretty good.
Lama
helmikuu 2025
From the moment of arrival, Palace Downtown radiates an atmosphere of quiet luxury and refined balance. The welcome is discreet and professional, in keeping with the palace's understated elegance. The architecture blends Arabian heritage with timeless class: arched pathways, fragrant courtyards, and soft lighting create an ambiance that soothes and inspires. My room offered remarkable comfort and peaceful views, enhanced by attentive housekeeping. Breakfast was a delightful experience — tasteful variety, exquisite setting, and delicate presentation. The location, adjacent to the Dubai Mall and Burj Khalifa promenade, adds a poetic sense of grandeur. Highlights: A sincere gesture of appreciation was warmly received by the staff this morning — a testament to the mutual respect fostered here. The rare serenity of the property in the heart of the city. Impeccable design and balance throughout the stay. Suggestions for refinement: A touch more anticipation in guest follow-up would further elevate the experience (e.g., technical room issues). Consistency in guest communication across all departments could be enhanced. Final Word: Palace Downtown doesn’t simply offer luxury — it curates an experience of timeless sophistication. Highly recommended for those seeking tranquility, beauty, and graceful service.
Abdelhamid
kesäkuu 2025
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